Frequently Asked Questions
Got Some Questions? We’re here to help!
What kind of payment method can I use?
Payment is a breeze! We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also offer secure payment options such as PayPal and Apple Pay.
How long is shipping?
We want you to get your package as soon as possible, so we process it quickly and ship it out within 1-3 business days. Once shipped, you can expect delivery within 5-10 business days.
Do you offer international shipping?
Unfortunately, we are currently not shipping to locations outside of the US.
What if I need to return my item?
If you're unhappy with your item or it has sustained some damage, we’ve got you covered! You have 30 days to return your item, with the option of your money back or an item exchange. For more details on our Return Policy check out this page here: https://www.dreambuying.com/pages/faq#.
How can I track my order?
Once your order is shipped, you’ll receive a shipping confirmation email from us which will include a tracking number. Use this tracking number to monitor the progress of your shipment through our website or the carrier's website.
Are the products on your website authentic?
We believe in providing our customers with the highest quality products and make sure to source them directly from trusted suppliers and brands.
What if I want my item gift-wrapped?
Unfortunately, we do not offer gift-wrapping services, but our products are beautifully packaged in stunning designs, making them instantly ready for gifting.
Can I cancel or modify my order after it has been placed?
We recommend modifying or canceling it soon after it has been placed. You can do so by contacting our customer support team. We will do our best to accommodate your request if the order has not yet been processed.
Are my personal and payment details secure?
Your security and privacy are of the utmost importance to us! Our website is equipped with industry-standard SSL encryption to protect your personal and payment information. We also adhere to strict privacy policies and do not share your data with third parties.
How can I contact you?
Easily! Our customer support team is always on hand to assist you. You can reach us through the "Contact Us" page on our website, where you can submit your inquiry or message. We strive to respond to all customer queries within 24-48 hours.